TRADE UP TO A BRAND NEW PHANTOM.DEVIALET ELEVATE PROGRAM
With Devialet's Elevate Program, there's little to lose and a lot to gain. This program, available exclusively on Devialet.com, lets customers replace any Phantom with a new one at a preferential rate. A new two-year warranty and Devialet Remote come included as well.
HOW DOES IT WORK?
SELECT YOUR PHANTOM
CHOOSE YOUR UPGRADE
RETURN YOUR CURRENT PHANTOM
RECEIVE YOUR NEW PHANTOM
Find Your Upgrade
Please login to your Devialet Account to discover your eligible upgrades.FAQ
HOW LONG IS THE RETURN PROCESS?
You will receive your new Phantom 7 business days after we have received and examined your old one.
CAN I RETURN MY OLD PHANTOM IN A DEVIALET STORE?
No, the Elevate Program is only available on Devialet.com. You should return your old Phantom in the return kit sent to you.
SHOULD I RETURN MY PHANTOM ACCESSORIES?
Only the original power cable that came with your Phantom.
HOW DO I KNOW WHICH UPGRADES ARE AVAILABLE FOR MY PHANTOM?
First, log in to your Devialet Account via the box above. Then, register your products in the "My Products" section and discover which upgrade is available for your Phantom.
HOW SHOULD I PACK UP MY OLD PHANTOM TO BE RETURNED?
After you place your order, we will send you a return kit to send back your old Phantom. Any product return not made in this kit will be refused.
CAN I CHANGE MY MIND AFTER RETURNING MY OLD PHANTOM AND GET MY PRODUCT BACK?
No, once your old Phantom has been shipped, it is not possible to get it back. You will receive your new Phantom within 7 business days.
