Free returns and exchanges
Each Certified Refurbished Phantom undergoes a series of rigorous tests and controls to ensure the highest quality and performance, identical to a new product. If the quality doesn’t match our standards, the Refurbished Phantom is disassembled and reassembled on the same production line as the new Phantom. All the Certified Refurbished Phantoms come with a new box, power cable, and 24-month warranty.
Phantom產品從購買日算起,含有兩年的保固期。我們也提供Devialet Care服務,使用Devialet Care,你的Phantom產品將享有額外3年的保固,此延長保固服務只適用於台灣地區銷售點
Yes, I can play in stereo any Phantom models with my Refurbished Phantom as soon as it has the same power (108dB with 108dB, 103dB with 103dB etc). However, I will be able to play in multiroom with all the Phantoms (I and II), whatever the model or power.
Yes, all our refurbished products benefit from our last Devialet Operating System and thus access continuously to software updates.
Yes, with Devialet Care, my Phantom Refurbished is protected with 5 years of warranty and can be replaced once at a preferential price in case of accidental damage.