After receiving and checking your Phantom, it will take 6 business days to receive your Phantom as new.
Yes, the repaired Phantom is covered by a 12-months international warranty effective from the date of delivery.
If you have already protected your Phantom with Devialet care, you will have the possibility to access the repair services at a preferential rate. We invite you to contact our customer service to consult the different rates.
No, the Devialet repair program is available exclusively on Devialet.com, you will have to return your Phantom using the return kit that will be sent to you.
Yes, the repair service is available for all Phantoms as well as for older glossy finishes.
You must only return your Phantom. You do not need to return the Remote or other accessories.