Free returns and exchanges
When upgrading your Expert system to Expert Pro with Core Infinity, we guarantee the upmost care is taken to restore your system to its ultimate condition. In addition to the overall hardware upgrade, you will also benefit from:
- 5 years new warranty
- In-depth cleaning of your Expert Pro and its remote control
- New product packaging.
If you don't have the product packaging or the overpack cardboard anymore, simply request them during your order process and you will receive them for free. Carefully pack your Expert system for transport, with its remote control and without its power cord.
Print the dispatch label that you will receive (as well as the pro-forma invoice that you will receive if you live outside the European Union), and stick them to the side of the overpack cardboard. Schedule a pick-up date and time with our carrier UPS for the collection of your Expert system. Your Expert system will be handed over to our specialists who will proceed to its upgrade to the new Expert Pro system with Core Infinity within 20 working days.
Once the functional tests are over, your new Expert Pro system will leave our workshops and you will receive a new email with the corresponding tracking number.